Hi, I’m Diva.
~ Currently a UXR @ Citi and CMU MHCI alum. ~
I’m a UX researcher with experience across a wide range of problem spaces such as school fundraising, automotive retail, artificial intelligence bias, women’s health, medication accessibility, cancer survivorship, personal banking, and more.
Some of my favorite things about being a UX Researcher:
peeking into other people’s lives momentarily and finding interesting nuances in their experiences
solving for unmet needs - AKA giving users what they truly need, not what they say they need
being the voice of the user, presenting UX findings to stakeholders and influencing impactful decisions
getting to go down rabbit holes and becoming an expert on exciting topics, industries, and technologies
figuring out which UX research method(s) to best answer a question